Services to tackle Anti-Social Behaviour

L&Q is committed to tackling Anti-social behaviour (ASB) and improving levels of community safety for the communities we serve. To help us to do this, we recently carried out a review of ASB which looked at the problems that occur and how effective we are in response.

Some of the points that were highlighted were:

• L&Q receives 100 cases of ASB per month
• Noise disturbance is the most frequently reported type of ASB
• L&Q do not measure success in case resolution
• L&Q’s do not compare performance with other housing associations

The review identified possible areas for improvement such as:

• updating our policies and procedures
• delivering a more targeted housing management service

To ensure these improvements are what you want, we would like to hear your views. If you are happy to share your views please complete and submit this form by 26 June 2007

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