Don’t get in hot water with your heating

In recent years there have been two serious accidents involving scalding water caused by faulty thermostats in the immersion heater.

Neither of these accidents happened at L&Q properties, but we have nevertheless arranged for contractors to survey homes where we believe the immersion heater does not have a safety cut-out mechanism that trips if there is ever a problem with the thermostat.

There may a problem with your thermostat if there are any of the following things happening:

• Hot water coming out of the hot water taps
• Lots of noise or bubbling sounds coming from the hot water cylinder
• Hot water coming out of cold taps
• Hot water in the toilet cistern
• Steam or moisture in the roof space

If you notice any of the above problems you should switch off the immersion heater system and notify L&Q immediately so we can arrange for a plumber to come and check the thermostat.

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